Refund Policy
Last updated: August 2026. Seller: Wesley Vincent Thomas Blake, trading as Lojycal.
1. 30-day money-back guarantee
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date — no justification required.
2. How to request a refund
Refunds are processed by our online reseller and Merchant of Record, Paddle.com. To request a refund, visit paddle.net with your order email or receipt, or email privacy@lojycal.com and we will forward the request to Paddle on your behalf.
3. Renewals and cancellations
You can cancel a subscription at any time to prevent future renewals. Where a renewal has just been charged and the service has not been materially used, contact us or Paddle and we will review the charge in good faith.
4. Processing time
Approved refunds are returned to the original payment method by Paddle, typically within 5–10 business days depending on your bank or card issuer.
5. Paddle's refund policy
Purchases are also covered by Paddle's Refund Policy and the Paddle Buyer Terms. Statutory rights, including EU/UK withdrawal rights, are unaffected.